We always do our very best to provide our clients with the best service possbile, and welcome any feedback you may have.

If you are not satisfied with any aspect of our service we will work to find a happy resolution, and will replace any floral gift that doesnt last for at least 7 days (subject to correct care).

Please see some comments we have recieved below, and yes they are from real live clients and recipients !!  :-

 "Dear Susan - I have just received a hand tied arrangement ordered by ******. I have written to her to say how lovely the arrangement is, but also wanted to thank you. They are magnificent - the best arrangement I have ever received. Thank you. M"   3/3/2010.

"Susan /Shop Manager
This is my second order this month. I live in British Columbia, having moved from West Bridgford last year. My sister loved the flowers you sent and emailed me some pics -they looked great, thank you. I have ordered some more flowers, this time for my mum who is 85 on 29th Jan. I am sure she will be thrilled to receive one of your arrangements. Thanks for your great service - it's so easy and quick to order online and reassuring for me to know the flowers are as good as they look on your site!  H "  27/1/2010

"Hi Elizabeth
You're welcome, and your suggestion would be fine by me.I was just conscious that you may not often get feedback from telephone orders, so just wanted to thank you and the team for a fantastic job.  Best regards, M"   18/5/2009