Elizabeth McKenna Flowers | Customer Feedback


Hi , thank you for your e mail and Mrs Brown has rung us to say how beautiful the flowers were so once again thank you very much .

Stephen M****** xx  24th February 2017


I just wanted to send a brief message to let you know that my husband and I were very happy with the flowers and the service we received from you for our wedding on the 28th January 2017. The flowers, particularly the pedestals and floral centerpiece looked outstanding. 

We will definitely recommend you in the future. 

Many thanks, Alan 28/01/2017

Dear Elizabeth,

I am writing to thank you very much for the flowers you prepared for our wedding. As you know, I was very concerned to keep them 'quiet' and low key. In fact they were delightful, quite beautiful even, and the head-dress was admired and exclaimed upon by all. It worked perfectly.

I was thrilled and very grateful, and am certainly willing to be an advocate should I be called upon at any time.

Thank you very much for the care that you took to get things right for me,

Kind regards, Ann

20th November 2016

Thank you for the beautiful arrangement of flowers you made for us for Friday 28th 
They were perfect , colourful and exactly what we envisaged 
Thank you again for organising this for us 
Diane B*****

31st October 2016

We always do our very best to provide our clients with the best service possbile, and welcome any feedback you may have. If you are not satisfied with any aspect of our service we will work to find a happy resolution, and will replace any floral gift that doesnt last for at least 7 days (subject to correct care).

Please see some comments we have recieved below, and yes they are from real live clients and recipients!:

Dear Elizabeth,

I have just received a hand tied arrangement ordered by ******. I have written to her to say how lovely the arrangement is, but also wanted to thank you. They are magnificent - the best arrangement I have ever received.

Thank you. M.  3/3/2010.


This is my second order this month. I live in British Columbia, having moved from West Bridgford last year. My sister loved the flowers you sent and emailed me some pics -they looked great, thank you. I have ordered some more flowers, this time for my mum who is 85 on 29th Jan. I am sure she will be thrilled to receive one of your arrangements. Thanks for your great service - it's so easy and quick to order online and reassuring for me to know the flowers are as good as they look on your site!  

H. 27/1/2010.

Hi Elizabeth,

You're welcome, and your suggestion would be fine by me.I was just conscious that you may not often get feedback from telephone orders, so just wanted to thank you and the team for a fantastic job.  

Best regards, M. 18/5/2009.

Just a note to say thank you very much for the refund of my partners money for the arrangement he ordered for my birthday and for the beautiful bouquet of flowers that I also received when I arrived home yesterday evening. It is very much appreciated and I would like to apologise if I appeared difficult in any way as I did not intend to be.

Kind regards and thanks again. N.  10/7/2009.